Pricing
No subscription, no setup cost, no per-delegate licence. We are paid out of the event after it runs — which means our fees only make sense if you can see exactly how they are calculated. So here they are.
Holding fee
10–20%
A percentage of each ticket price, reserved at the moment the delegate pays. Your rate is set per event before publication, based on event size, and does not change once the event is live.
Admin fee
12.5–25%
A share of operating profit — what remains after card fees, holding fees and every supplier invoice. Calculated once, at settlement.
Minimum fee floor
R 6,500 – R 12,500
The least the platform earns from running an event, set per event by size. If your accumulated holding fees clear the floor, the floor never comes up.
Illustrative rates used throughout this page: holding fee 12.5% · admin fee 12.5% · floor R 7,500 · ticket R 2,500.00
Worked examples
Most fee pages show you the good case. All three are below, because the two where you earn nothing are the ones you need before you commit to a venue.
Profitable event
Supplier costs of R 150,000, a 12.5% holding fee, a 12.5% admin fee and a R 7,500 minimum floor.
Net to organiser
SettledR 52,760
Settled to your bank account after the event
The platform earned R 38,787 across both fees. Because the holding fees exceeded the R 7,500 floor, nothing further was owed.
Figures rounded to the nearest rand
Third-party costs
Delegate payments are processed by Paystack, a licensed South African payment provider. Their fee is deducted per transaction before anything reaches the platform. We pass it through at cost — there is no mark-up — and it appears as its own line on your settlement statement.
| Method | Headline | Effective, incl. VAT |
|---|---|---|
| Local card | 2.9% + R 1 | 3.335% + R 1.15 |
| International card | 3.1% + R 1 | 3.565% + R 1.15 |
| Capitec Pay / Ozow EFT | 2% flat | 2.3% |
VAT at 15% applies to the fee, not to the ticket price
The uncomfortable part
The platform retains its holding fee whether or not the event succeeds, and you carry the supplier commitments. That is a real asymmetry. It is stated here, in the Terms of Service you accept at signup, in a click-through before you publish each event, and at the foot of every settlement statement.
They are refunded the ticket price less the holding fee and less the Paystack fee. The delegate carries the full cost of their own refund — neither you nor the platform is out of pocket. This is disclosed in the checkout terms they accept.
Every delegate receives the same partial refund. The platform retains all accumulated holding fees, and no settlement is paid to you. Supplier commitments you have already made remain yours to resolve directly.
Suppliers are paid from collected funds as far as those funds go. Any balance is owed by you, off-platform, directly to the supplier. The admin fee falls away, but the holding fees already collected are retained.
Before you publish an event, a modal asks you to confirm in writing that you understand a holding fee is retained on every ticket sold, that you are responsible for paying suppliers in full, and that the platform does not absorb losses on shortfall, refunds or cancellation. You cannot publish without it.
Tell us your expected delegate count and ticket price and we will confirm your holding fee, admin fee and minimum floor in writing — before you sign up.